What must dealers and online marketplaces do about Digital Product Passports?

Questions › Category: DPP › What must dealers and online marketplaces do about Digital Product Passports?
1 Answers
Best Answer
Team GreenSutra Staff answered on
Shopkeeper taping a parcel shut at a packing table beside shelves of boxed kettles and toasters, for what dealers and online marketplaces must do about Digital Product Passports

Shops and other sellers do not create the Digital Product Passport (DPP), but they do have to pass it on. A dealer, any business offering products to end users in a shop or online, must make sure customers can easily reach the passport. A distributor must check the passport is there before selling. Online marketplaces mainly have to cooperate with the authorities. As of October 2026, no product group under the Ecodesign Regulation needs a passport yet.

Diagram, What sellers do about the passport. A distributor checks the product is linked to its passport before selling. A dealer, in a shop or online, makes sure customers can easily reach the passport. An online marketplace works with the authorities on non-compliant listings. The business that placed the product supplies a copy of the carrier free within five working days. Selling under its own name or brand makes a seller the manufacturer.
The passport duties of distributors, dealers and online marketplaces

Who has to do what?

Seller What the Ecodesign Regulation asks
Distributor Check, before selling, that the product is labelled or linked to its passport
Dealer, in a shop or online Make sure customers and would-be customers can easily reach the passport
Anyone selling at a distance Show the manufacturer’s name and contact, a picture of the product and, for a manufacturer outside the EU, the business responsible for it in the EU
Online marketplace Work with market surveillance authorities, act on their orders about non-compliant listings, and keep a single contact point

Does a marketplace have to show the passport on the product page?

Not under the text of the regulation, which puts that duty on dealers. The Commission’s FAQ expects more: “Online marketplaces will be required to make the DPP easily accessible on the product page.” That is guidance for now. A marketplace that also sells products in its own right appears to count as a dealer under the definitions, and then the dealer duty applies.

Where does a seller get the QR code from?

From the business that placed the product on the EU market. Dealers and online marketplaces can ask it for a digital copy of the carrier or identifier, or a web link. It must provide this free of charge within five working days. The toy and construction products laws have the same rule. How the passport is then shown to shoppers is covered in seeing a passport before purchase.

When does a seller become the manufacturer?

When it sells a product under its own name or brand, or changes a product already on the market in a way that affects whether it complies. It then takes on the manufacturer’s passport duty in full.

Where this comes from: Ecodesign Regulation (EU) 2024/1781, Articles 2(54) and (55), 10(3), 30, 31, 34, 35 and 36; Toy Safety Regulation (EU) 2025/2509, Article 19; Construction Products Regulation (EU) 2024/3110, Article 77; Commission DPP FAQ.